Installation blocked?
Find the message shown on your device and follow the matching steps. Menu names vary by system version and manufacturer. Download HamikVPN only from hamik.site.
Android: installing the APK
Installation from this source is not allowed
Open Settings → Apps → Special app access → Install unknown apps. Select the browser or file manager used to open the APK and enable Allow from this source. Return to HamikVPN.apk and install it. Turn this permission off again afterwards.
Play Protect requests a scan or blocks the file
If Google offers to scan an unknown app, start the scan and wait for the result. A harmful-app warning is different from a scan request: if a threat is detected, stop and send the exact message to support. You do not need to turn off Play Protect globally to install the app.
Samsung Auto Blocker, Xiaomi / Redmi / Poco
On your personal Samsung device, Auto Blocker may prevent APK installation: Settings → Security and privacy → Auto Blocker. If you decide to install the verified official APK, temporarily turn it off and restore it after installation. On Xiaomi, Redmi and Poco, wait for any displayed countdown and confirm only the verified file. An administrator must handle restrictions on a managed device.
App not installed, package error or failed update
Check free storage and download the APK again in case the transfer was incomplete. For a compatibility error, check Android version and device architecture: a compatible build is required. Update with the official APK over the existing app. A different signing key or an older version can prevent an update; contact support before uninstalling so you can preserve access and local settings.
Installed, but Android asks for VPN permission
This is a separate system request on first connection, not an installation error. Approve it only for the HamikVPN app you opened yourself. Ordinary installation does not require USB debugging or developer mode.
Windows: installing the app
SmartScreen: Windows protected your PC
Check that HamikVPN_x64-setup.exe came from hamik.site. Open file Properties and check its digital signature if present. An unknown-reputation warning alone proves neither safety nor malware. Only if you trust the verified official file and these buttons are available, choose More info → Run anyway. Stop and contact support if malware is reported or no override button is offered.
UAC prompt or administrator rights required
The installer may request permission to install the VPN service. Select Yes only for the official installer you started yourself. If an administrator password is required, the device owner or administrator must enter it. Running as administrator does not override security controls or organisational policy.
Only Microsoft Store apps are allowed
On a personal PC without S mode, open Settings → Apps → Advanced app settings → Choose where to get apps. On Windows 10 this may be under Apps & features. Select an option allowing apps outside Microsoft Store, install the official file and restore the previous restriction if desired.
Windows is in S mode
S mode prevents installing a normal EXE outside Microsoft Store. If you deliberately choose to leave S mode, open Settings → System → Activation → the S mode section → Microsoft Store and follow the free switching procedure. Switching is permanent; there is no ordinary switch to return to S mode. Do not buy a Windows upgrade for this. On a managed PC, contact its administrator.
Smart App Control, antivirus or organisational policy
Smart App Control has no per-app exception. Do not disable Defender, antivirus or all protection, and do not exclude your entire Downloads folder. For quarantine, a detected threat or an administrator restriction, save the message and contact support or your administrator; a compatible or signed build may be needed.
This app cannot run on your PC
Our x64 installer requires a compatible 64-bit Windows system. Check Settings → System → About → System type. A 32-bit Windows or ARM device needs an appropriate supported build; renaming the file will not fix this. Download the installer again from the official page if the transfer was incomplete.
Still stuck? Send support the exact error, your system version and device model. Hide personal information in screenshots. We do not need your password or VPN key. Contact support
Official instructions: Android, Play Protect, Samsung, SmartScreen, Smart App Control, S mode
Connect in one tap
Download the HamikVPN app (button above) and install it — allow installs from this source if prompted.
Open the app and log in with your username and password (or via Telegram).
Tap Connect — done. No files, no manual import, servers load automatically.
What our app gives you: built-in server choice, automatic failover to another node if the current one goes down, and your subscription date always visible.
Our app or AmneziaWG?
You can use our HamikVPN app or a compatible AmneziaWG client. Installation requirements and warnings depend on the build and Windows settings. Check the file source before running it and use the installation help below if needed.
Download the HamikVPN_x64-setup.exe installer (button above) and run it.
If Windows shows a warning, first verify the official file and identify the warning type. See the SmartScreen steps below; a warning must not automatically be treated as harmless.
Approve UAC only for the official installer you started yourself. If an administrator password is needed, contact the device owner. See the installation help for details.
Open HamikVPN and log in with your username and password (or via Telegram) — or register right inside the app, 3 days free, no card.
Tap Connect. The app fetches the server and key on its own; if a node goes down, it switches to another automatically.
Install AmneziaWG — a free, open-source client.
In your dashboard create a device and download the .conf key file (or get it from the Telegram bot).
In AmneziaWG → Import tunnel from file → choose the .conf.
Flip the switch — done. You'll need to repeat steps 2–3 manually whenever you switch servers.
If there's no native app for your platform
Install AmneziaWG for your system (choose below) — a free, open-source client.
In your dashboard create a device and download the .conf key file (or get it from the Telegram bot).
In AmneziaWG → Import tunnel from file → choose the .conf.
Flip the switch — you're connected. Done!
